We stand behind all products available through Industrial Packaging. If you are unsatisfied with your order, you have 30 calendar days to return an item from the date you received it.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 7 days, depending on your card issuer's policies. Refunds will be determined per order (if the product is used, damaged, or defective, partial refund may be applied. Please discuss any order issues with a member of our team prior to sending your return).
Industrial Packaging will cover the cost of any return order.
If you have any questions on how to return your item to us, contact us.